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Ron Shaw

Data ingresso 08 ott 2024

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Ultima attività 19 feb 2025

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Ron Shaw ha commentato,

CommentoGeneral questions and issues about tickets

This is a fail on the product. You really ought to offer sound or popup notifications to your customers, rather than forcing us to have to go a third party.  This should be a basic feature and shame on you for letting this go unaddressed for what looks like about 4 years based on the comments. 

I am a new customer and I have to say it is troubling to see something this important to support agents being able to taks manage and do their jobs effectively has gone unaddressed. 

 

Visualizza commento · Data ultimo post: 23 dic 2024 · Ron Shaw

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Ron Shaw ha commentato,

CommentoZendesk messaging

Having troubles with the bots updating. It looks like they are either skipping Ask for Detail questions or the cache for this is stuck on an older version.  Any suggestions on how to get that correct?

Visualizza commento · Data ultima modifica: 15 ott 2024 · Ron Shaw

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