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Tonya Edelstein
Data ingresso 11 dic 2023
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Ultima attività 30 ott 2024
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Tonya Edelstein ha commentato,
The issue is still very much relevant in 2024! Would appreciate you guys making this happen.
Visualizza commento · Data ultimo post: 30 ott 2024 · Tonya Edelstein
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Tonya Edelstein ha commentato,
Ahmed Zaid Worked beautifully, thank you so much! :)
Visualizza commento · Data ultimo post: 12 dic 2023 · Tonya Edelstein
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Tonya Edelstein ha creato un post,
Hi everyone!
It has probably already been asked before many-many times, but I can't seem to find the answer.
I'm trying to get the settings so that Zendesk scrapes only the first name of the user (requester) from the ticket and automatically puts it in the macro.
"Hi {{ticket.requester.name}}," works, but scrapes the full name, which sounds awkward :)
Thanks in advance for anyone attempting to help!
Data ultimo post: 11 dic 2023 · Tonya Edelstein
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