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Mark Collins

Data ingresso 27 mar 2024

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Ultima attività 11 feb 2025

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Ultima attività di Mark Collins

Mark Collins ha commentato,

Commento nella community Q&A - Objects, workspaces, and rules

Arianne Batiles, we're in the same situation. When the ticket count exceeds a threshold, we need to set the ticket status/custom form field to a value, so that another team can be informed and brought in to help answer customer queries quickly. 
What third-party app can do this?

Visualizza commento · Data ultimo post: 11 feb 2025 · Mark Collins

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Mark Collins ha commentato,

Commento nella community Feedback - Apps and integrations (Platform)

+1 It can reply to a thread, which is great, but posting in the channel too seems like an added feature that some of us don't want. It'll be nice to turn off the “Also sent to the channel” feature

Visualizza commento · Data ultimo post: 24 apr 2024 · Mark Collins

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Mark Collins ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 Unsharing via macros, triggers etc would be a very useful feature

Visualizza commento · Data ultimo post: 27 mar 2024 · Mark Collins

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