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Cecilia Chen
Data ingresso 22 gen 2024
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Ultima attività 19 mar 2024
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Ultima attività di Cecilia Chen
Cecilia Chen ha commentato,
Hello,
We are looking for something that could beyond the Zendesk bot, be more intelligent. Could you pls have your customer success manager contact me? thx
Visualizza commento · Data ultimo post: 19 mar 2024 · Cecilia Chen
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Cecilia Chen ha commentato,
Hello,
How can we distinguish between conversation and normal tickets? Can u guide me on how to set up view conditions? cause we cannot filter it by subject. Thank you.
Visualizza commento · Data ultimo post: 05 feb 2024 · Cecilia Chen
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Cecilia Chen ha commentato,
Hello,
We would like to set up an automation that could close the ticket only if our customer does not reply to us in a period. It has to make sure that the last update is from an agent, not our customer, how do I set up the condition? thx
Visualizza commento · Data ultimo post: 22 gen 2024 · Cecilia Chen
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