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Josh Beckett

Data ingresso 26 set 2024

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Ultima attività 26 set 2024

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CommentoTicket customization

Is there anyway to dynamically have only one form out of my seven forms available to a customer. Right now I am trying to hide the other seven forms, but hiding is not working. It only disables them. 

 

I followed this documentation here, but it is not working entirely:

 https://support.zendesk.com/hc/en-us/articles/4408886229146-Workflow-Hide-ticket-forms-based-on-a-user-s-organization

 

 

Some snippets from the code:

 




 


   Create a support ticket
   
     {{follow_up}}
   
 


 
 

   Loading user tier...
 

 
 

   {{request_form wysiwyg=true}}
 
 

Visualizza commento · Data ultimo post: 26 set 2024 · Josh Beckett

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