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Hector
Data ingresso 29 feb 2024
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Ultima attività 05 mar 2024
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Hector ha commentato,
Dwight Bussman is there a report that can tell me that every ticket found a match in Salesforce ?
Visualizza commento · Data ultimo post: 05 mar 2024 · Hector
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Hector ha commentato,
Dwight Bussman thanks, I got it all sorted.
Visualizza commento · Data ultimo post: 05 mar 2024 · Hector
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Hector ha commentato,
I don't know if I am doing this wrong, but it seems that I can only add the zendesk ticket view when I click on one record. Is there a way to apply to all records ?
Visualizza commento · Data ultimo post: 04 mar 2024 · Hector
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Hector ha commentato,
I get this error when I try to uninstall:
The component you are attempting to delete is part of a managed package, and cannot be deleted.
Sounds like both are needed ? v2 needs the regular version too ?
I will go ahead and just configure v2 and see how that goes.
Visualizza commento · Data ultimo post: 01 mar 2024 · Hector
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Hector ha commentato,
After going through the installation instructions, I am seeing two versions of the app installed on Salesforce:
Salesforce Integration for Zendesk
Salesforce Integration for Zendesk V2
Do I uninstall one ?
Visualizza commento · Data ultima modifica: 29 feb 2024 · Hector
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