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דורין אברבך

Data ingresso 09 mag 2024

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Ultima attività 13 feb 2025

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דורין אברבך ha commentato,

CommentoUsing legacy AI agent functionality

Hey Rob Stack ,

Can you check the article please?

It seems some images are missing (E-commerce section for example)

Visualizza commento · Data ultima modifica: 12 feb 2025 · דורין אברבך

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דורין אברבך ha creato un post,

Post Feedback - Ticketing system (Support)

Hi,

 

Currently, we are receiving customer comments on Instagram regarding stories and messages sent via direct. Unfortunately, we cannot see which content the customer is responding to, which can create a gap in understanding between representatives and customers.

 

We believe it is crucial to display the information about the specific story the customer has responded to, so that representatives can provide appropriate and accurate responses. This enhancement would greatly improve our service experience.

Data ultimo post: 19 set 2024 · דורין אברבך

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דורין אברבך ha commentato,

CommentoUsing Built by Zendesk apps

Hi, 

In the last few days we noticed that when we publish a new message sometimes it doesn't get to our agents. What could be the reason? I saw you didn't make any changes since May 2024 so I can't understand the reason for this behavior. 

Visualizza commento · Data ultimo post: 10 lug 2024 · דורין אברבך

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דורין אברבך ha commentato,

CommentoUsing legacy AI agent functionality

Hey, https://support.zendesk.com/hc/en-us/articles/4572971586586/comments/4614301298458 is there any updates? 
about getting information from the user in order to use their input as parameters in API request

Visualizza commento · Data ultimo post: 12 mag 2024 · דורין אברבך

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