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Luis German Lopez Fragoso's Avatar

Luis German Lopez Fragoso

Data ingresso 08 mar 2024

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Ultima attività 10 mar 2024

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Luis German Lopez Fragoso ha commentato,

CommentoHow to fix issues in Zendesk messaging

Thank you Francis, my customer wants to have omnichannel enabled with Agent Workspaces enabled. Channels are email, messaging and talk, is it correct to use the "Ticket Events API" for retrieving this data for all channels ?  

Visualizza commento · Data ultimo post: 10 mar 2024 · Luis German Lopez Fragoso

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Luis German Lopez Fragoso ha commentato,

CommentoHow to fix issues in Zendesk messaging

Hello, so If I want to get Historical messaging volume, which API should I need to use ?

Visualizza commento · Data ultimo post: 08 mar 2024 · Luis German Lopez Fragoso

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