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Jonathan Suchin
Data ingresso 11 mar 2024
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Ultima attività 04 ott 2024
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Jonathan Suchin ha commentato,
CommentoReporting and analytics for help center
Do articles shared as an internal comment factor into the knowledge engagement metric?
Or is it only counted when an agent shares an article externally with a public message from their ticket?
Visualizza commento · Data ultimo post: 04 ott 2024 · Jonathan Suchin
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Jonathan Suchin ha commentato,
CommentoReporting and analytics for help center
Multiple google analytics articles linked here don't seem to be connected to an article anymore; these did not load
- Google Analytics and your help center - Part 1: Asking the right questions
- Google Analytics and your help center - Part 2: Measuring the effectiveness of search
- Google Analytics and your help center - Part 3: Tracking customers' actions
- Google Analytics and your help center - Part 4: Fine-tuning your help center
- Google Analytics and your help center - Part 5: Capturing help center user data
Visualizza commento · Data ultimo post: 26 set 2024 · Jonathan Suchin
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