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Siddhartha Sengupta

Data ingresso 07 nov 2024

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Ultima attività 03 feb 2025

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Siddhartha Sengupta ha commentato,

CommentoZendesk messaging

Hi Efrat Barak Zadok,

Thank you for reaching out. This feature is indeed part of our roadmap. We are currently exploring its implementation for messaging, with a planned release around mid-2025.

Visualizza commento · Data ultimo post: 03 feb 2025 · Siddhartha Sengupta

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Siddhartha Sengupta ha commentato,

CommentoZendesk messaging

Hi Aleksander Palm
Could you specify what types of tags you would like to see at the ticket level and the use cases they would address? Additionally, we are looking into the possibility of incorporating language as a condition in messaging triggers. Once we determine its feasibility, we will include it in our roadmap.

Visualizza commento · Data ultimo post: 25 nov 2024 · Siddhartha Sengupta

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Siddhartha Sengupta ha commentato,

CommentoZendesk messaging

Hi Mateusz Gamroth
Thank you for contacting us. In response to your inquiry about the possibility of making the Queue Size department-specific, we have included this in our roadmap and will be working towards implementing it.

Visualizza commento · Data ultimo post: 25 nov 2024 · Siddhartha Sengupta

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