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Vina Liao

Data ingresso 11 giu 2024

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Ultima attività 12 giu 2024

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Commento nella community Q&A - Objects, workspaces, and rules
Community

Hi Arianne, thanks for getting back to me! I’m trying to set up a trigger that informs us when our call wait queue exceeds 5 calls. Are you aware of any features that can help us achieve this?

Visualizza commento · Data ultimo post: 12 giu 2024 · Vina Liao

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Post Q&A - Objects, workspaces, and rules
How to set up a trigger based on ticket volume?

Hi Zendesk Support Team,

 

We are looking to set up a trigger in Zendesk that activates when the number of tickets exceeds a certain threshold. Could you please guide us on how to configure this trigger? Thanks!

Data ultimo post: 11 giu 2024 · Vina Liao

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