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Bruno Luchetti

Data ingresso 04 nov 2024

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Ultima attività 14 gen 2025

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Bruno Luchetti ha commentato,

Commento nella community Feedback - Voice (Talk)

Any updates on this? Would be good to understand when in 2025 will this be available

Visualizza commento · Data ultimo post: 14 gen 2025 · Bruno Luchetti

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Bruno Luchetti ha commentato,

CommentoWhat's new in Zendesk

These features are great but there a few basics missing:

1- Dark Mode

2- Brand specific admins in Guide (this is insane that we don't have)

3- CSAT Voice survey (another basic gap)

4- Ability to filter the Zendesk Talk dashboard by timezone (insanely basic)
 

Visualizza commento · Data ultima modifica: 11 dic 2024 · Bruno Luchetti

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Bruno Luchetti ha commentato,

Commento nella community Feedback - Voice (Talk)

Any updates? This seems like a very basic feature that Zendesk is missing.

Visualizza commento · Data ultimo post: 19 nov 2024 · Bruno Luchetti

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Bruno Luchetti ha commentato,

Commento nella community Feedback - Voice (Talk)

Any updates here? We are keen to have something like this. In my opinion, it is very basic

Visualizza commento · Data ultimo post: 19 nov 2024 · Bruno Luchetti

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Bruno Luchetti ha creato un post,

Post Q&A - Talk and text

Hello everyone,

 

We have been experiencing calls dropping all the time. We changed our wifi, connect agents via cable but still the problem persists. Anyone has experienced this struggle in the past? Every 1/7 calls drop and it is making our customer service team struggle.

 

Could you please help me to fix it?

Data ultimo post: 04 nov 2024 · Bruno Luchetti

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