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Alvin Ronnie Caballero's Avatar

Alvin Ronnie Caballero

Data ingresso 13 feb 2025

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Ultima attività 26 feb 2025

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Ultima attività di Alvin Ronnie Caballero

Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Nevermind,

I saw it already. Thank you

Visualizza commento · Data ultimo post: 26 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hello,

Can you get me the link to the support ticket that you made. Appreciate it much.

 

 

Alvin

Visualizza commento · Data ultimo post: 26 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, 

 

Can we escalate this ticket as clients find this issue annoying on their end. Please respond as soon as possible.

 

Alvin

Visualizza commento · Data ultimo post: 25 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Or do we have a workaround for this?

Visualizza commento · Data ultimo post: 24 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi Shawna James,

So are you confirming that this feature is not yet available in Zendesk and currently the subdomain that is needed is the company with SSO?

Visualizza commento · Data ultimo post: 24 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, any status for this?

Visualizza commento · Data ultimo post: 18 feb 2025 · Alvin Ronnie Caballero

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Alvin Ronnie Caballero ha creato un post,

Post Feedback - Ticketing system (Support)

Hi,

 

We got a Zendesk system that have multiple Brans with different companies. One Company is using SSO and it requires to be the default subdomain. This creates confusion among our other Clients since everytime they sign-in or logout, the URL Link is defaulted to the Company with the SSO. Is there a way that we have a default subdomain for every brands to their correct subdomain?

 

 

 

Data ultimo post: 13 feb 2025 · Alvin Ronnie Caballero

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