APIを使用してWeb Widget(従来版)内にAnswer Botを設定する方法


3 コメント

  • エクレクト_管理者


    I have enabled Answer Bot and manned chat in the widgets on the Help Center site.

    When you open the widget, you'll see a comment saying "Get in touch" after the bot's greeting. Can I change the text "Get in touch" ?

  • Dylan Tragjasi
    Zendesk Customer Care
    Hey there,
    It is not currently possible to modify the "Get in touch" button shown in the screenshot below.

    You may want to consider switching to Messaging as outlined here. This will provide you with access to Flow Builder, which allows significantly more customization as far as the kind of wording you can use within your widget. 

    Hope this helps! 

    - Dylan 
  • エクレクト_管理者

    Hi Dylan

    Looking at the API reference, I thought I might not be able to. You can't do that. Consider Messaging & Flow Builder.

    Thank you friend!



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