• Andrew J

  • 2017年04月17日 21:27

  Community Moderator

  Hello, can you explain a little more what you are wanting and how you want to track these?

  It is possible to create views and triggers based on keywords which will populate/action in near real-time (0-2 mins).

• Darwin Vasquez

  • 2017年04月24日 06:41

  Hi. Are you referring to automatic ticket tagging?

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