CTI integrations
Hi,
Is there a quick guide about how to set-up an integration between Zendesk and an external CTI? I know that the integration will be based on the external web services the other provider will have, but if someone of you already have a guideline, that would be great.
Thank you!
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Hey Sergio!
We have plenty of dev resources available for building custom apps and integrations. What tool are you going to be using? There may already be an integration for what you're looking at!
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Hi, Sergio! If you're still in the market for an integration with Zendesk, you may want to check this list right here: https://www.tenfold.com/integrations/zendesk
More integrations are being added all the time so you might see your phone system listed already. Cheers!
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