Our use case is this: we need to be able to restrict the visibility of articles, not just sections, by user segment.
Let's say I have the following set up:
- Article A
- Article B
- Article C
As it stands currently, if I want to hide Article B in this section from a group of users, I have to hide the other (relevant) articles from that group, too (A & C).
The alternative is to create two sections: Section 1 that is visible by Group X, and Section 2 that is visible by Group Y. In that case, it's easy just not to include Article B in Group Y, but that leaves me with Article A and C to update in two different places, which is incredibly time-consuming, cumbersome, and prone to error.
Similarly, this functionality (which has a lot of user support) would also help: https://support.zendesk.com/hc/en-us/community/posts/203431446-Allow-articles-to-be-posted-to-multiple-sections?input_string=Ability%20to%20restrict%2Fsegment%20visibility%20of%20articles%20by%20user%20group%2C%20not%20just%20segments