Getting two different results from the same query in Insights versus Explore

1 コメント

  • Marie-Cathrine Sørensen
    Community Moderator

    Hi Jhalil,

    The Insights metric says <=1 whereas your Explore metrics says <1, this means that you're not including the tickets with one reply in your Explore metrics. Try changing it to <=1.

    I hope this helps.

    #helpsome regards,
    Marie-Cathrine Sørensen
    Developer @



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