Reporting on tags added and removed over time

1 コメント

  • Stephen Belleau

    Jeff Foss Even though historic tag reporting isn't possible, you should be able to achieve this because you can safely assume that all completed action items did previously have the request tag.

    1: # Tickets with action item. Are either of the tags present?

    IF (INCLUDES_ANY([Ticket tags], "action_item_request","action_item_complete")) THEN [Ticket ID] ENDIF
    2: # Tickets with completed action item. Only looks for complete tag.
    IF (INCLUDES_ANY([Ticket tags], "action_item_complete")) THEN [Ticket ID] ENDIF
     
    Does that sound like what you're looking for?
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