ZD Guide: Can you force PDF attachments to open directly in the browser
回答済みIf, when creating a Guide article, I add a link to a PDF, the PDF will always download when the link is clicked. Is there a way (either through a ZD setting or programmatically) to force the PDF to open in a new tab right in the browser itself (rather than have the file download)? Selecting the 'Open in New Tab' option does not work; a new tab does open for a second when the link is clicked, but the PDF still ends up downloading. Thanks in advance for any advice.
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Hi Marco,
Thank you for reaching out to Zendesk Support.
In regards to your inquiry, as far as I know, we don't have this feature in Zendesk. Even if you don't have any applications installed on your computer that opens PDF files, it will still require you to download the PDF file then it will be opened into a new tab in your browser.
Thank you and have a wonderful day ahead!
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