What's new at Zendesk: March 2021 - Americas
Helping businesses create great customer experiences has been in Zendesk’s DNA since day one. We’re the champions of customer experience — powering the world’s most innovative and best-in-class customer experiences. But today, customer expectations are evolving faster than ever, with 50% of consumers wanting to receive service over the same channels they communicate with friends and family and the use of social channels to get help growing over 100% in 2020.
That’s why we’re excited to announce that we’re taking our products one step further to help businesses meet the demands of their customers — today and tomorrow — with the release of the Zendesk Suite and Zendesk messaging. With our new solutions, your business will have all the tools necessary to meet your customers wherever they are, set your team up for success, and keep your business in sync.
Join us for our ‘What’s New’ webinar on March 2nd at 10 AM PST / 1 PM EST to learn about everything that’s new in Zendesk:
- The new Zendesk Suite, the only solution that brings together all the critical components of delivering truly great customer experiences
- Zendesk Messaging, now part of Zendesk Suite, allows you to deliver rich conversational experiences that’s connected across your web, mobile, and social apps
- How to deliver faster service as you scale with built-in bots and automation
- How to help your teams scale and reduce costs
- And more!
We hope to see you on Tuesday, March 2nd! If you can't make it, register anyway and we'll make sure the recording gets to your inbox.