It would be nice to have an option to set a trigger or automation which would create a new end-user from a comment text
For example, we have our own phone system and when we receive voicemails they get sent to our zendesk as email (ticket), we would like to have a trigger that would create a user from defined comment text. We would like to pull from the comment a defined text and use it as a trigger for automatic new user creation.
Example of the standard ticket we are dealing with:
"Voicemail from number: (xxx)xxx-xxxx
From: John Doe
Voicemail reads: Hi this is John Doe ...."
We would like to be able to create a trigger that would pull a name from comment and create an end-user (if other defined conditions are met)
Hopefully, other people need something similar and maybe can be possible to have this option one day.