Apps not accepted to apple store because of non-iOS content in help center

2 コメント

  • Nicole S.
    Zendesk Community Team

    Hi Anika,

    I'm going to move your post over to the feedback forum, as this is a product limitation at the moment - there's not a way to limit content dependent on platform. But this does seem like a use-case and issue that our product managers should be aware of.

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  • Gorka Cardona-Lauridsen
    Zendesk Product Manager

    Anika Riley Thank you for your feedback. I have acouple of questions to understand the issue better.

    1. If you know, why does apple take issue with the content you mention?
    2. If you can ,please provide excerpts or links to examples of the content they take issue with
    3. Could you also provide the feedback you get from Apple with reference to the terms they believe are violated?
    4. Have you gotten this feedback once or have you tried to submit it more than once with an explanation on why you serve this content? (still getting the same feedback)

    Thanks!

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