Does anyone have any advice / methods that they use to easily track what articles are updated by who?
We have a team of Content Writers that helps maintain the validity of our content and I'm trying to find a way to track their productivity - i.e. how many articles did they review, update, or create new.
Right now we have them manually enter a ticket and fill out details such as if it was a new article, what help center it was related to, a link, etc. But this takes a bit of time to do and I'm looking for an easier way.