Changing 'visible to' is giving me an error

2 コメント

  • Ifra Saqlain
    Community Moderator

    Hi Robert, I think it's permission issue if you are an agent, you don't have permission to management , you can edit those article. I tried it and I'm able to manage my article visibility in one go.

    Go through this article:

    https://support.zendesk.com/hc/en-us/articles/224892667

     

    Team

     

    1
  • Robert

    Thanks. I think you're right, and this is a little annoying/stupid. If I have the permission to edit something individually, it's irritating and unnecessarily inconvenient that I can't edit the same thing as part of a group of other things, I am also able to edit! I'll just have to do them one at a time.

    0

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