Automated reply to requester using a trigger
Hello Everyone,
Can someone please assit me with the following. I would like to have an automated reply to a customer look like the below image when trigger is fired.
I do not want to adjust the email template but have the code inside the trigger itself.If you know how to do this can you please provide the full HTML code on how to do this.The text below the hyperlink icons would also be Dynamic Content to have specific sign off in the footer in different langauges that are supported.
I have added this request under Guide as well as I have had help with coding in the past here.
Thank you for your assistance with this.
Kind Regards,
Anton
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Hi Anton, did you go through by this article?
Let me know further point after trying this link.
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Hi Ifra,
Thank you for the link.
I have read through it and undestand how it works but need further assistance.
If you could please provide the full code to have in a trigger to replicate the above image as an automated reply it would be great.I would also be happy for no hyperlinks in the footer just text lines one after the other.
Have a nice weekend.
Thank you.
Kind Reagrds,
Anton
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Hi Ifra,
Are you able to assit further with the code please?
Kind Reagrds,
Anton
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Hi Everyone,,
Can anyone assit with the required code required to achieve what I require in the image above?
Thank you.
Kind Reagrds,
Anton
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Hi Anton,
While I can't assist with any sort of custom coding solution, it looks like there are two things you're wanting to accomplish here:
To add the brand logo image to your email notifications, you'll need to add an HTML image link that points to a publicly-accessible image to your HTML template – you can find instructions for adding a logo here: Customizing templates for your email notifications
Note that you may need to contact our support team directly to enable the ability to edit your HTML template – there's a link in that article that'll show you how to do that.Instructions on how to use dynamic content in your triggers can be found here: Providing multiple language support with dynamic content (Professional and Enterprise)
I hope this at least points you in the right direction!
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Hi Brett,
Thanks for the reply.
I will try ot our for myself unless anyone else on here can provide me the full code.
Thank you.
Kind Regards,
Anton
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