It's time to share with the community!
What custom fields have you created and how do they help with a workflow or reporting? Let us know below!
Maybe you've added custom ticket fields to collect order info for your returns process. Or maybe you've added custom user fields or custom org fields to show the type of support a customer gets and to assign tickets accordingly.
Check out some of our examples for custom user and org fields. And share you own!
Custom fields for retail example
Custom fields for software example
Custom fields for IT example