The solution I'm trying to implement is to setup some automation where when a Zendesk ticket is closed, the linked Jira tickets are closed as well.
I was looking into Zendesk targets and saw the Jira option. When I try and test the target I get this response.
"Test is not supported for this target because: 'Ticket with specific external id needed'. Create the target and test with the triggers."
I haven't moved past this point as I wanted to ask others if this is a valid approach or if there are others options.