Agent-only community forum

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6 コメント

  • Andrew J
    コメントアクション Permalink

    Yup - you can make forums 'agent only' - we use this.

    1
  • Jason
    コメントアクション Permalink

    Andrew,

    Is it possible that you could show me a screen capture that shows your community forum with the 'agent-only' section showing up along side the public section? I need something to present to the decision-makers. Thanks!

    0
  • Andrew J
    コメントアクション Permalink

    Hello Jason - see below... a couple of views...

    Agents see...



    Users see...

     



    1
  • Andrew J
    コメントアクション Permalink

    We don't mix the sections as such - hope this helps

     

    0
  • Jason
    コメントアクション Permalink

    Perfect. Thank you!

    0
  • Nicole - Community Manager
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    This post has been closed for comment by the Zendesk Community Team. If you have a related or new question, please create a new post

    0

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