I want to turn off email notification

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3 コメント

  • Spike

    HI Patricia.  Email notifications are configured in triggers.  So you could inactivate the triggers that send emails out when various things happen, or you could change the triggers to only send to specific email addresses, etc.  

    1
  • Riley

    Hi Spike! 

    Where can I check that?

    Thanks 
    Weng

    0
  • Jennifer Rowe
    Zendesk Documentation Team

    Hi Riley,

    Here's how to access your triggers: 

    • Click the Admin icon in the sidebar, then select Business Rules > Triggers.

    You can read about the default triggers here and you can find instructions for disabling a trigger here.

    Hope that helps!

    0

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