We are trying to sync the Jira add-on from Zendesk into Jira. The installation went fine but when we try and make request it fails as 500 (Internal Server Error) in Zendesk.
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This is from the Ticketing page in Zendesk.
- SSO for Zendesk login
- On Premise Jira system
- Followed the Help Center documentation with all permissions and access.