Connecting JIRA to Community Posts
回答済みIs there a way to link JIRA issues to Community posts on related subjects? It would be great to see how many votes an issue has from the JIRA console the way we can see what Zendesk tickets are linked to the issue.
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@Nicole there isn't a way to connect JIRA issues to community posts. The JIRA integration only links to tickets. Sorry for the inconvenience.
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Hey Nicole!
You do have the ability to create tickets from Community posts, though! So you might be able to put together a workflow that involves creating a ticket from those posts and THEN linking them to JIRA.
When you create a ticket from a Community post or comment, it automatically includes a link to the original post/comment, as well as the content of the post itself. So that might be a good way to get where you want to go!
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