Community Solution with Zendesk integrated

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  • Carsten Falborg
    コメントアクション Permalink

    Hi Rory

    I am not 100% sure on your setup, but have you looked at Zendesk's own Community feature on the HelpCenter? Here you are able to have multiple forums for different topics - Create a topic called support and you can run your first line support there!

    Every time you need to raise a ticket from a post, you simply do so from the post itself:

    Is that what you are looking for?

    Here you can also embed Zendesk Chat...

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