Currently we have a field in JIRA that tracks the votes/request for new features in the jira ticket. It would be pretty awesome if we could edit these in the sidebar when linking a JIRA ticket to a Zendesk ticket. For example I have a customer who sends an enhancement request. As a support rep I know we have a ticket open for that same request so I want to add another vote to it.
I search for the ticket in the Zendesk/Jira integration and link it. Then I can edit my custom field I made and add another vote without going into Jira to do so.
Hope that makes sense.