• Chris Sos

  • 2018年03月15日 21:42

  Zendesk Product Manager

  Hi Jennifer,

  Thanks for the feedback. We are aware that the Conditional Fields App does not support multi-select fields, as documented. 

  There is work in progress on conditionality in the product which should overcome this limitation.

  Stay tuned.

  Chris

• Sebastiaan Wijchers

  • 2018年03月16日 08:34

  Community Moderator

  Hello Chris,

  In the beta section (which is now closed) it was stated that this app will not support multi-select fields at any time. So this means the official stance has changed, and the conditional fields app will support multi-select fields in the fure?

  If that's correct, it might be good to post in update in these threads as well:
  https://support.zendesk.com/hc/en-us/community/posts/115008684967-New-Multi-Select-Field-and-Conditional-Fields-App
  https://support.zendesk.com/hc/en-us/community/posts/115007805807-Multi-Select-Drop-Down-and-Conditional-Fields

  With kind regards,

  Sebastiaan

• Chris Sos

  • 2018年03月18日 22:06

  Zendesk Product Manager

  Hi Sebastiaan,

  No, the stance has not changed in regards to the app.

  We're exploring making Conditional Fields functionality apart of the core product instead of an App. This will resolve many of the issues that are apart of the app, and also allow conditionality on other parts of the product (for example, SDKs and mobile).

  Keep an eye on our announcements :)

  Chris

• Sebastiaan Wijchers

  • 2018年03月19日 08:08

  Community Moderator

  Hello Chris,

  Thanks for the clarification!

  With kind regards,

  Sebastiaan

• Brad Harris

  • 2019年06月04日 18:23

  Curious if there has been any progress on including multi-select fields in the Conditional Fields?

• Fabio Strasser

  • 2019年07月18日 12:50

  Same question as Brad. It's a core feature now and no updates on the multiselect option.

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