I would like to have the ability to upload a logo for an organization, and then have that image display for all users in the organization.
I can see this working two ways:
- As a default: when the end user does not have a photo or gravatar, their profile picture is the org's logo. This would help agents identify with the end user in a more visual way.
- It could appear on all tickets for the organization, regardless of whether the user has a profile photo, again making a more visual connection to who we're dealing with.
I'm thinking there's a way to do the most minimal version of this with existing technology. Create an organization field to hold the URL of the image. Then make an app to display the image in the sidebar.
I wish I had the time to pursue building it, but maybe someone else will :)