Documentation: Installing and configuring the Slack

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4 コメント

  • Angela Olson
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    Does this integration work for private Slack channels as well?

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  • Karl Dominik Casas
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    Yes, you just need to invite the app to that private channel.

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  • Jacob J Christensen
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    Any plans to add more filters for useful notifications?

    I'd like notifications for very particular tickets, say from a specific channel (Zendesk channels) like Facebook, Chat or from the Channel Integrations. Or from particular a particular requester organisation, tickets with certain tags, etc..

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  • Jacob J Christensen
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    ^ About filtering, I found out that I could clone the Slack trigger and modify its conditions, so that kind of works.

    0

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