Allowing end users to view community posts but not add posts/comments

回答済み

5 コメント

  • Nicole S. - Community Manager
    Zendesk Community Team

    Hi Mike - 

    To clarify, do you only want to limit it for those couple of specific users, or not allow any end-users to post and comment? 

    If it's the latter, there's basically a hack where you can edit the code to make the "new post" button invisible. If you want to disable this for all users, we can see about tracking down someone who could help you with that code. 

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  • Mike Kalil

    Just end users from a particular organization.

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  • Nicole S. - Community Manager
    Zendesk Community Team

    In that case I'm afraid there's no way to limit it. The Communities platform doesn't include any kind of roles-based permissions, so unless someone else from the Community has a hack they can suggest, the only real answer is to give those users very specific training on what they can and cannot share in the community. 

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  • Florian Merker

    Hey Nicole, we would like to prevent community users from creating new posts. They should be able to comment on existing posts though. How can we do that? Could you help us with the code? Thanks!

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  • Maggie Ungerboeck
    Community Moderator

    Hi Florian,

    I responded to you in the other thread (https://support.zendesk.com/hc/en-us/community/posts/360034991373).

    Thanks,
    Maggie

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