So I'm looking to customize my Customer Satisfaction Survey.
I was planing on using HTML, I know that most email providers may not support HTML, but if this is possible to implement on Zendesk how can I do so (I have background in html).
Also if I have custom images, is there a place in zendesk I can store these images and call from (i.e zendesk.folder.imageName). Or would I have to use a direct link to reference the image in an html tag. (This is in terms of the email body) ?
Thank you !