Hello Zendesk Community members!
We are looking to make some changes to the Zendesk Community and want to hear your thoughts. For the next two weeks, we'll be collecting your feedback on your experiences using this Community forum.
First, please tell us a little about yourself:
- Are you an account Owner, Admin, or Agent?
- How often do you use the Zendesk Knowledge Base and/or Community to get answers to your questions?
And then tell us about your experiences with the Zendesk Help Center:
- What works well for you/what do you like about using this community?
- What makes it challenging?
- What would make this community more helpful or more useful to you?
- What would make you use the Zendesk Help Center more often?
Tell us what you like, what you don't like, and most importantly, what would make using the Zendesk a better experience for you. We look forward to hearing from you!