PDF storage for embedding into the Guide

4 コメント

  • Jessie Schutz
    Zendesk team member

    Hi Brian! Thank you for the great question!

    I'm going to share this with our Community Moderators to see if they have any thoughts to share. I'm also going to include your post in our July Community Roundup to see if other people have insights as well!

  • Andrew J
    Community Moderator

    Hello Brian,

    We attach the PDF, but copy the detail into the article. 

  • Fernando Duarte

    I second Andrew's comment on the fact that I do not believe the PDF contents will be shown on the search results

  • Brian Kopacz

    We try to ensure that we apply applicable labels to cover the search part, though it would be nice if ZD added that feature.

    We have a lot of PDF's and having to create all that seems very tedious.  I am testing using Google Drive with the google embed code, and it looks really sleek.  Across all devices.  Maybe we'll circle back and add the text in the editor at some point.  Thanks for the inputs.



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