Introducing ZenTrade - if you use Trademe and Zendesk - this is for you!
With ZenTrade, you can answer your Trademe questions directly in your Zendesk account.
Any of your support agents can answer questions without giving them your TM account credentials.
- First ticket update answers the question – any subsequent ticket updates become comments on the auction.
- Ticket closes after auction ends
- Countdown to auction end time
- Shows auction details in a sidebar section for easy reference
Find it in the marketplace now - https://www.zendesk.com/apps/support/zentrade/