Improved search for deleted tickets
Please ask your developers to consider adding an option to include deleted tickets in the search function either by checking a box to 'include deleted tickets in search' or by adding a separate search box for deleted tickets.
Scrolling through the subject lines isn't as precise or efficient as the search and within the search UI it does not say that this search does not include deleted tickets, so the possibility to miss a ticket because it is deleted is quite likely.
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Hi Richard,
Thanks for taking the time to provide your feedback as well as sharing specific examples and details about impact. This helps our Product Managers understand the full scope as they work on solutions to make a more optimized product for our customers.
Thanks again :)
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I second this request!
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I agree. There needs to be a search function within deleted tickets.
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I agree!
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