Greetings Zendesk Community,
I am pretty new to Zendesk and am using the Community tab under Reporting to learn more about my community traffic and activity. Is there another way to pull more data from this report such as traffic or even which posts are getting the most views (with numbers of view per post)?
I have also plugged-in Google Analytics and wonder if I have installed it correctly. We utilize Zendesk for support tickets as well as the community, what is the best way to report on the community alone? I would like to know where traffic to the community comes from, community views, time on site, as well as additional pages viewed. What unique reports are you running to report on your communities?
Thanks so much.