Needs AI to suggest that tickets are related on the Apps sidebar

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  • Brett - Community Manager

    Hey Tiffany,

    Have you had a chance to take a look at the Show Related Tickets app within our marketplace? This app analyzes your ticket subject, searches against all other tickets, and returns any tickets with matching terms within the app sidebar.

    If you run into any issues with the app feel free to drop a comment here or email into Support at support@zendesk.com and we can take a look for you :)

    Cheers!

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