I want to add. Once I have a ticket opened in the Agent UI, there is a sidebar app that allows me to export data (published & draft articles) to help get the metrics we need monthly.
There are a few problems with this:
1) The tool does not work well! I have to run this repeatedly, 6 to 7 times checking the data. The first run only gives me a small number of articles. Each time I run it, I get more articles. Then, I have to verify the data by doing searches on author names & using Published & Draft filters to verify the numbers are correct.
2) I have to be sure I can run this tool on the exact last day of the month to get the monthly statistics. I need a way to filter it and specify the start date and end date so that my numbers are accurate each month. There is no way currently to do this