Community Tags Differences
回答済みHi!
We are thinking about implementing a Community Forum. However, I don't really understand the differences between the status planned/unplanned/answered or if there are more. Could someone please clarify this for me?
Thank you in advance!!
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Hi Lola,
The 3 statuses that you listed plus Completed are the current statuses that are available. These statuses are used to help you inform your community about where certain posts are. For example, for a topic about feature requests for a software product, planned, unplanned, and completed help community members understand where you are in relation to community driven feedback. For questions, the answered status helps members understand that there may be an answer to the posts question within.
As there are only a few options, it may be limiting and most posts may not have a status associated with them in some communities. You can read more about managing community posts for more details as well.
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Thank you so much for your rapid response!!!
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