Filter Dashboard by Time


4 コメント

  • Andrew Forbes
    Zendesk team member

    Hey Shaylee - 

    Are your queries that you have on a dashboard coming from different datasets? If so, you may need to make sure all the Date elements are selected when using the Date filter. In the example below, I have a dashboard with data from Chat and Support. When adding my data filter, I've simply updated it so it'll filter on time elements from both datasets and then it'll filter everything on the page for me.

    If there are cases where you have to toggle multiple filters, you may want to look into using a Bookmark to take a snapshot of all the filters togged to select the proper timeframe. Here's an article that may be helpful. 

    Let me know if this helps!

  • Shaylee Austin

    Thank you so much Andrew, this helps a lot!

  • Jordan Brown

    Andrew, that page does not exist anymore. Could you please send a new link? I am having the same issues.

  • Brett Bowser
    Zendesk Community Team

    Hey Jordan,

    Sorry about the broken link! I believe this is the one you're looking for but let me know if I'm wrong: Adding interactive dashboard widgets

    Hope this helps!



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