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  • Vincent Dollet
    Zendesk Product Manager

    Hi Rob,

    Thanks for reaching out.

    As part of Explore Early Access Program, we currently power reporting on Support, Talk, Chat and Guide.

    As part of Guide, we've focused on Answer Bot and Knowledge Capture. And we're planning a lot more in 2019. We'll be able to share more information in the coming months.

    Kind regards

    Vincent

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