integrate our customers DB using API then automatically create VIP customer list
回答済みAs per the title:
We need to integrate our customer database using an API to automatically tag them as VIP
When wesee incoming chats with VIP tags on the dashboard, wecan prioritise them and pick it manually.
Please help with this ASAP
Thanks Cahyo
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Hi Cahyo,
Thanks for posting on our community. Do you have authenticated users on your website? I am wondering if you have considered querying your customer database from your website before chat is started? What I am thinking is querying customer database before chat is started and then using our JS APIs to apply a VIP tag. You can find more about our JS API here.
Let me know what you think.
Thanks,
Rajat
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Ok, thank you to including ,and i hope that get easily what you need , and i say to you welcome
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